At the hospital, a nursing assistant needs to take the vital Which step of the problem-solving process did the signs of six patients. She goes from room to room and nursing assistant skip that would have most helped her
takes the vitals and writes them down on a scrap piece to not have acted negligently?
of paper. Then she goes to the patient charts to record
the vital signs. While at the charts, she realizes that she
select a solution
did not write patient names on three of the sets of vitals define the problem
on her scrap paper. She is pretty sure she remembers repeat the process
which vitals belong to which patient and writes down her
think of possible solutions
best guesses. Later that day, the nurse notices that one
of the patient's vitals do not seem to match his condition
and questions the nursing assistant about the vitals. The
nurse then reports the incident; and the nursing assistant
is punished by the hospital for negligence.