Question 12 of 16 I am writing to inform you that the haircut and coloring that I received
last Thursday is unsatisfactory. I clearly told Angela that I wanted dark
brown hair with red undertones. As you can see from the photograph,
my hair is now light brown. I've also found that the product used to
color. my hair has left it dry and dull. The cut looks decent from the
front, but the back has several uneven layers cut into it. Mark always
cuts my hair and knows I don't like layers in the back. Please refund
the 85 dollars I spent on these services.