Business, 15.12.2021 15:00, tricklts15

1.What type of customer do you find to be the most challenging and why? 2. What are some methods of response to an angry customer who becomes verbally abusive?
3. Contrast empathy and sympathy. Which is more productive?
4. What are some of the payoffs of coping with challenging customer?

Answers: 3

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1.What type of customer do you find to be the most challenging and why? 2. What are some methods o...