Last spring the advisement center at santa rosa community college was unable to all the students who wanted advice on the school's new core curriculum. during the summer the advisement center has hired you to analyze its operational procedures for any inefficiencies. as it exists now, students enter a room, take a chair or more likely a position standing up and get to talk to their assigned advisor whenever that advisor becomes free. since all the advisors have access to the same information, you have suggested that the center set up queues. briefly explain the different queue configurations and indicate which would be best in this situation.

Speedy auto repairs uses a job-order costing system. the company’s direct materials consist of replacement parts installed in customer vehicles, and its direct labor consists of the mechanics’ hourly wages. speedy’s overhead costs include various items, such as the shop manager’s salary, depreciation of equipment, utilities, insurance, and magazine subscriptions and refreshments for the waiting room. the company applies all of its overhead costs to jobs based on direct labor-hours. at the beginning of the year, it made the following estimates: direct labor-hours required to support estimated output 20,000 fixed overhead cost $ 350,000 variable overhead cost per direct labor-hour $ 1.00 required: 1. compute the predetermined overhead rate. 2. during the year, mr. wilkes brought in his vehicle to replace his brakes, spark plugs, and tires. the following information was available with respect to his job: direct materials $ 590 direct labor cost $ 109 direct labor-hours used 6