One of the basic ways in which services differ from products is that production and consumption are from each other. consequently, service providers often include options for the customer to become more involved in the production of the service, which usually results in greater customer satisfaction.

Production and consumption are at the same time.

Explanation:

A basic difference between a good and a service is that the consumption and production of a service take place at the same time. While good can be produced at some point in time and consumed later. Unlike goods, services cannot be stored in inventory.  

That is why unlike a good, consumers can be more involved in the production of a service. This provides greater satisfaction to the consumers.

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