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1) before holding a hearing to determine union status,
a. an election must be held
b. supervisors must be noted
c. authorization cards must be received from affected workers
d. officials must answer questions from the board of directors

2) which of the following acts marked a positive turning point for workers' rights in the united states?
a. the taft-hartley act
b. the norris-laguardia act
c. the landrum-griffin act
d. the collective bargaining act

3) a supervisor manager handling grievances should be sure to
a. settle grievances based on what is "fair"
b. give detailed written responses to grievances
c. trade a grievance settlement for a grievance withdrawal
d. hold grievance discussions privately

4) which of the following statements/questions is acceptable on the part of a supervisor?
a. "i will donate $10 to your union fund."
b. "yes, i did hear that john was elected union president."
c. "active union employees never get promoted."
d. "you may be transferred downtown if you support the union."