Aservice unit of pony express bank has 10 employees. each employee receives $20 per hour. each employee works 8 hours per day. the overhead cost is 1.5 times the labor cost. currently, the service unit processes 100 customers per day. the current material cost is $10 per customer. they are planning to use a new, more standard procedure that will improve their customer service. after the use of new, more standard procedure, it is possible for each employee to process two additional customers per day. the material cost after the use of new, more standard procedure is still $10 per customer. what is the total factor productivity for the service unit after the use of new, more standard procedure? use customers processed per dollar spent on labor, overhead, and material as the measure of total factor productivity.

Cadbury has a chocolate factory in dunedin, new zealand. for easter, it makes two kinds of “easter eggs”: milk chocolate and dark chocolate. it cycles between producing milk and dark chocolate eggs. the table below provides data on these two products. demand (lbs per hour) milk: 500 dark: 200 switchover time (minutes) milk: 60 dark: 30 production rate per hour milk: 800 dark: 800 for example, it takes 30 minutes to switch production from milk to dark chocolate. demand for milk chocolate is higher (500lbs per hour versus 200 lbs per hour), but the line produces them at the same rate (when operating): 800 lbs per hour. a : suppose cadbury produces 2,334lbs milk chocolate and 1,652 lbs of dark chocolate in each cycle. what would be the maximum inventory (lbs) of milk chocolate? b : how many lbs of milk and dark chocolate should be produced with each cycle so as to satisfy demand while minimizing inventory?