Jose, the sales manager, is working on the problem of increasing sales by using the rational model of decision making. in the first step he identified the problem of his employees needing more training. in the second step he thought of alternative solutions; and in step three he evaluated alternatives and selected a solution. in the fourth step, jose needs to a. do more research to look at types of trainingb. select a contingency planc. implement and evaluate the training program chosend. determine how costly the solution will bee. set up a diversity and synergy training plan to increase the chances of success