The best program planning and direct services include

Well it depends on what u want to do

Unfortunately, this is something i can't you with, because i am not you. but i can tell you what to do.so think about times when you met with people with a different ethnic group as you and describe how they acted and also describe time when you may have showed your own feelings and they way you see things about life.    i hope i you somewhat,

She either must have not been on the phone and working or something else. it seems that here boss catches her a lot of the time on the phone and not doing work but hasn't been fired yet.