Also, suffering can lead toin which people experience an increased appreciation for life, more meaningful relationship, changed priorities, and a richer spiritual life.

Darren is taking out a family order task

An informal structure in a bureaucracy would be something like so-called "office politics". where there's a formal structure set up for the organization, but then an informal subculture as well that has a way of organizing the bureaucracy further. this can be positive because it sets up an added degree of organization, albeit informal, within the bureaucracy.