When olivia and amanda met for the first time, olivia's first impression was that amanda was rather unfriendly. although subsequent meetings indicted that amanda may really be friendly, olivia failed to substantially change her initial impression. this tendency to cling to an initial impression is similar to processes that occur when people?

Brandy has been given a great deal of opportunity to advance her career. she recently got a huge increase in authority and salary, and she was hired to do what she has always claimed was her dream job. however, brandy is not enthusiastic about coming to work, and when she is there, she spends most of her time complaining about how maurice got a bigger office and nicer furniture than she did. brandy’s behavior would seem to support theory.