Language has the power to enhance or diminish our , the extent to which others perceive us to be competent and trustworthy.

An informal structure in a bureaucracy would be something like so-called "office politics". where there's a formal structure set up for the organization, but then an informal subculture as well that has a way of organizing the bureaucracy further. this can be positive because it sets up an added degree of organization, albeit informal, within the bureaucracy.

They wanted to make slaves out of them.they wanted force them to move off their landthey wanted to make them grow crops for very little pay.they refused to speak native american languages