smartbook 2.0 allows you to start your active learning experience by either reading or by jumping right in to start answering questions.

  i think colonial period |-/

An informal structure in a bureaucracy would be something like so-called "office politics". where there's a formal structure set up for the organization, but then an informal subculture as well that has a way of organizing the bureaucracy further. this can be positive because it sets up an added degree of organization, albeit informal, within the bureaucracy.