Which of the following describes how many of the colonies responded after the Boston massacre

if these are the answer Boston townspeople attacked and killed five British soldiers.

British soldiers attacked and killed five Boston townspeople.

British soldiers attacked Boston townspeople, who shot five soldiers dead.

Boston townspeople attacked British soldiers, who shot five colonists dead.

Explanation:

then the fourth on

an informal structure in a bureaucracy would be something like so-called "office politics". where there's a formal structure set up for the organization, but then an informal subculture as well that has a way of organizing the bureaucracy further. this can be positive because it sets up an added degree of organization, albeit informal, within the bureaucracy.