As Rita becomes increasingly frustrated, Carlos tries to offer by telling her how valuable her job is and how valuable she is.

management support

Explanation:

Management support: The term "management support" is described as a procedure that is being concerned with acquiring "appropriate information" to specific managers as & when they require it and that aids the managers while making certain decisions.

Management support is often considered as important because it is not limited to words rather it means to allow the workers to use & develop their abilities and skills. Managers accidentally signal a "lack of support" when they find themselves failing to do the same.

In the question above, the given statement represents "management support".

the correct answer is c.

answer; self-serving bias;