Who would a citizen contact about a problem with city roads

the mayor

Explanation:

United States had a really large population and regions. It is impossible for the central government to handle all governmental matters across the country.

So, our system government delegates the power into smaller units:

- President generally handle the matters on national/international levels.

- Governors generally handle the matters that affect one specific state.

- The mayor generally handles the matter that affect one specific city.

If citizens have problem about city roads, you can put up your issue on the officials sites of the citiy's mayor. The site serve as some sort of suggestion box. The Mayor will be more likely to take actions if there are a lot of people that ask the office to solve the same issues.

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