What steps would you take to make a generalization? A. Compare viewpoints and find a point of agreement.
B. Identify facts and look for what they have in common.
C. Identify the most important idea and its supporting details.
D. State an opinion and identify evidence to support your position.

A. Compare viewpoints and find a point of agreement

4 because 4 is godly

an informal structure in a bureaucracy would be something like so-called "office politics". where there's a formal structure set up for the organization, but then an informal subculture as well that has a way of organizing the bureaucracy further. this can be positive because it sets up an added degree of organization, albeit informal, within the bureaucracy.