When participants were first placed in a dark room alone and asked to estimate the apparent movement of a point of light, individuals were consistent in their own estimates, and these estimates differed greatly from participant to participant. When participants made the same estimates in a group setting, their estimates converged. According to Muzafer Sherif (1936), this happened because conformity occurs when people .
a. feel anonymous in a group.
b. feel uncomfortable and insecure.
c. can use others' behaviors as cues for what's right.
d. can use anonymity to control others.

The defendant is charged with the battery of a bouncer at a local tavern. at the trial, the prosecutor introduces evidence that while the bouncer was attempting to question the defendant about her intoxicated demeanor, the defendant committed a battery on the bouncer. the defendant attempts to defend against the charge on the basis of self-defense, insisting that the bouncer used excessive force in stopping her from entering the tavern. the defendant attempts to introduce into evidence an authenticated copy of the tavern records that show that three patrons had written complaints against the bouncer within the past six months for the use of excessive force. the prosecutor objects on the grounds that the records are inadmissible character evidence. should the court sustain the objection?