A college president need not be effective in designing promotional brochures. A corporate executive need not be able to program the department's computer system. These examples illustrate in a bureaucratic organization.
a. hierarchy of authority
b. goal displacement
c. division of labor
d. impersonality

Read this cover letter: dear sir or madam: i am responding to your ad seeking data managers. i feel i am highly qualified for the position and have a great deal of relevant experience. i have managed the bookkeeping data for a local volunteer organization for several years. they couldn't get rid of me; i loved the job so much! i can provide several references attesting to my punctuality, bookkeeping abilities, and reliability. i look forward to your response. best wishes, john smith what is one of the weaknesses of this cover letter? a. it overstates the candidate's qualifications. b. it makes an attempt at humor. c. it provides irrelevant information. d. it makes the candidate appear selfish.