Jared, a regular customer at Pablo's Bookstore, placed his backpack near one of the bookshelves where he was browsing. Jared forgot to take his backpack when leaving the store. If Farah, another customer at Pablo's, found Jared's backpack in the store, .

The bookstore has the full right to hold the backpack for Jared . when Jared comes again since he is a regular customer, it can be handed over to him.

Explanation: since the bag was found by Pablo in the shop, the best and right thing to do is to return it to the shop keeper or owner. The shop then hold on to it till Jared comes again.

In human communication, business and others, trust and intergrity is important. A person believes that as a customer patronizing a brand or business, his interest or needs should be of great importance to the business or brand. So the shop keeper will do everything possible to keep the bag till Jared comes because Jared knows that it was there He forgot his bag.this will help in fostering good relationship between Jared and the shop

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