Twenty-eight-year-old Mary has worked at the same bookstore since she was 19 and has now begun to question both her choice of occupation and the direction of her life. According to Erikson, this appears to be a manifestation of .

Identity confusion

Explanation: Identity confusion is a state of confusion where individuals begin having trouble defining who they really are, what interest them in life, their religious, Political and sexual orientations etc.

According to Erikson, identity confusion is the fifth stage of development. What Mary is going through is a manifestation of an identity vs. role confusion.

answer; an active listener;