During the step of the systematic group problem-solving method, you might ask questions such as "what must the solution achieve?" or "are there any factors that might limit the choice of solutions?"

identification and definition of problem

Explanation: you need to have an in-depth knowledge of everything about the problem you are going to solve. If the group can have an idea of what the problem is , then the problem can be thoroughly research on to know the magnitude of what it has caused, how it has affected and if there is great need or urgency for the solution. The problem definition stage requires the people to do a thorough investigation and this can be done by administering questionnairea, granting interviews and serious logical reasoning. For you to identify a particular problem, you have to know the main or root cause of that problem. Researchers uses different tools based on the type of problem to know the chief cause of a particular problem that needs solving and also they try to find out the impact of the problem.

glass wants to live in a world of super heroes and villains. he have lived all his life trying to be responsible for the creating the origin story of a super hero; he schemed and caused many incidents (many of them fatal) hoping that someday someone with superpowers would show up and save the day.

he knew himself very much. he saw himself as a villain of a real-life super hero story. he was aware of his strengths (more than smart enough for being manipulative and scheming) and weaknesses (having fragile bones and having to rely on his mind to succeed).