The consists of a clear set of projects that the IS department and the functional area managers will execute in support of the IT strategic plan.

IS operational plan

Explanation:

An operational plan can be defined as a plan or set of project that the IS department and functional area manager inan organisation prepared which tell them what steps to take in order to support or assist the IT strategic plan.

Operational plan enables a company to achieve it aims and objective because it enables the day to day activities on how to run the business of the organisation are properly plan without hinderance and the plan are carried out effectively.

explanation:

pay attention. give the speaker your undivided attention, and acknowledge the message.

show that you're listening. use your own body language and gestures to show that you are engaged.

provide feedback.

defer judgment.

respond appropriately.

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