Social scientists use the term to describe passive listening in which the receiver absorbs a speaker’s ideas passively, rather as a sponge absorbs water.

Pseudo-listening

Explanation:

 The pseudo-listening is one of the type of non-hearing process in which the person are pretending to listening carefully but they are not actually ignoring.

The main purpose pseudo-listening is one of the in-effective way of conversation with some other person and it helps in describing the passive listening process.

According to the given question, the pseudo-listening s one of the term that absorb the original idea of the speaker. Therefore, Pseudo-listening is the correct answer.    

Explanation:

Defensive listening occurs when a  person tries to find criticism or personal attack in the conversation even when no offence is intended.  e.g Listening to a general statement and personalising it.

It is a quality of poor listening skills that can cause problems in relationships. A person showing sign of defensive behaviour and poor communication skills can be caused

by personality issues or emotional and personality disorders that developed over period of time giving people feeling of being inferior and abandoned.

answer is b.shrapnel