Emotional dissonance occurs when:
there are no known emotional display rules for a particular situation.
we experience conflict between the required emotions and our true emotions.
we work with someone who has high emotional intelligence.
job satisfaction is at the same level as organizational commitment.
there is a set of similar emotional display rules around the world.

we experience conflict between the required emotions and our true emotions.

Explanation:

Emotional dissonance occurs when we experience conflict between the required emotions and our true emotions, it is a conflict between required and true emotions. The larger the gap between the required and true emotion, the more individuals tend to experience stress and pschological separation from self.

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