Which of the following does not reflect the second step of effective communication? a. Ken bows to a Japanese businessman when he greets him. b. Joy lowers her voice when she asks about her friend’s condition. c. KC interrupts his teacher’s lecture to ask a question. d. Eric conducts himself in a professional manner during his interview.

Explanation:

In the second step of effective communication, emphasis is laid on the the concise and clear introduction of information and communication. In other words, it is the first step to present yourself with the information you want to convey clearly and concisely.

If we look into KC's case, he abruptly interrupts his teacher's lecture to ask a question. It portrays his undisciplined action of making a query towards another person.

However, if we look into the other three cases, they all show actions of being considerate and presentable to the other person. Here, the notion of "the first impression is the best impression" is being implied.

The second step of effective communication tries to establish a clear and presentable impression by the conveyor to the receiver.

the answer is b: a lockout

i truly dont know the answer wait i do its 1,3,4