"sally purchased the newly launched "jolie" lotion. by attempting to find out if the lotion's perceived performance matches her expectations, sally was measuring her level of customer "

The answer is - Satisfaction

Explanation:

The options are;

A) perceived value

B) satisfaction

C) equity

D) engagement

E) lifetime value

The answer is B- Customer Satisfaction

Customer satisfaction is defined as a customer or consumer's overall happiness that shows the fulfillment he or she derives from doing business with a firm or using a particular product or service. It is often abbreviated as CSAT. As Sally attempts to find out if the lotion meets her expectations she is measuring her level of customer service.

answer; i believe its (transgender);

this is not a question