Which of the following statements regarding the use of outcome-based and behavior-based perspectives in the evaluation of salesperson performance is false?
current practice indicates a tendency toward a
behavior-based perspective. organizations operate somewhere between the two extreme positions. e emphasis on outcome-based and behavior-based measures
depends upon environmental, firm, and salesperson consideraon's performance on post-sale service is considered a
behavior-based measure

Current practice indicates a tendency toward a behavior-based perspective.

Explanation:

There are two main ways in which a salesman can be evaluated. First, we can take a behaviour-based approach, in which a person's skills are the main concern. We can also take an outcome-based approach in which the number of sales is the main concern. Most companies are located somewhere in the middle of these two approaches. However, a possible complication of the outcome-based approach is that it could encourage unethical practices.

in this scenario it would be the consumer demand as most influential in making the decision. the band members need to figure out where and from whom they will make the most money, in other words who out of the two consumer groups - football fans or car drivers - will spend their money, who is more likely to contribute to their cause and buy what they are offering.