Sandy smacks pete on the head. you ask her what happened and she says, "he kept grabbing my pencil." which of the following responses shows effective communication?
a. "peter, why don't you leave sandy alone? you're getting sandy in trouble."
b. "i understand that you're frustrated, but we have a rule against hitting."
c. "both of you are in big trouble. i'm so tired of you being mean to one another."
d. "if you do it again, i'm going to make you stay after school."

The correct option is b) "I understand that you're frustrated, but we have a rule against hitting."

Explanation:

Effective communication can be described as a method of communication in which information or a point of view is delivered to another person in a way that is not critical and best fulfills the intention of the communicator. Effective communication can be described as the exchange of information without being disrespectful.

In the option b) the communicator tries best to have an effective communication by conveying his point that hitting is against their ruling in a respectful manner.

the answer is true .