Gina shows her preparation outline to a classmate, fran, who says that gina has done it wrong because she used complete sentences instead of key phrases or single words. who's right?

Gina, because a preparation outline should be drafted in complete sentences.

Explanation:

A preparation outline shows details of the speech as a result it needs to be written in full sentences which focuses on crucial component of the speech such as the general purpose,specific purpose, thesis statement , introduction, main points , subpoints ,visual aids ,citations , conclusion and biography.

answer; /// the only one thats make little sense is (c) fair credit billing act;

the answer is d.index