John explains a mishap in the factory to his supervisor shi xian. john tells him exactly where the miscommunication occurred and who was at fault. now, john is trying to understand why his boss seems more cold and distant and why less desirable assignments are coming his way. in this scenario, john may need to learn
a. to be more formal in his interactions
b. to use a less indirect style of communication
c. how to slow down and sneak up on information
d. that honesty is not always the best policy in intercultural contexts