Social Studies, 27.11.2019 00:31, angeleyes4u610p6np54

Lawrence is the sales representative of a consulting firm. he is making a sales presentation to a group of prospective customers.

what is the first step that lawrence must take when communicating to the prospects?
a. understanding behaviors
b. sending effective messages
c. presenting the message
d. getting their attention

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Lawrence is the sales representative of a consulting firm. he is making a sales presentation to a gr...