Fran is a call center customer-service worker who has a script she's supposed to strictly follow when she responds to customer complaints. one day, a customer is extremely rude to her and fran departs from the script and asks her to be more polite and respectful. what kind of strategy is this an example of? a. corporate resistanceb. individual resistancec. service resistanced. collective resistance

Which of the following was not a result of early humans increasing proficiency at finding food

In writing about her findings in a brazilian shantytown, nancy scheper-hughes’s account of alto do cruzeiro provides a window into the terrible toll of nonconsensual organ harvesting among the poor, as well as how she herself changed over time. how might an anthropologist justify the publication of this ethnographic research when considering the problem of ethnographic authority? a. all of the poor must be given an equal voice, thus polyvocality is justification. b. anthropologists are themselves changed in fieldwork, and so honest reflexivity is justification. c. the horrific conditions made it impossible to ignore, and since she obtained informed consent, this is justification. d. authoritative writing asks us to consider what right we have to report, thus a moral challenge is justification.

Considering "civil disobedience," which best describes how thoreau and martin luther king, jr. both felt about acts of civil disobedience? a. they both believed that acts of peaceful political protest would not affect or alter the law. b. they both believed that people should go against certain laws because government is a flawed concept. c. they both believed that individuals have the right and the responsibility to protest unjust laws. d. they both believed that breaking the law is an unjust action that deserves punishment. answer is c.