Maya finds her customer service job to be frustrating and stressful. she tells her friend jeff about her negative experience at work, and he tells her to force herself to smile while she is at work, an idea he learned in his psychology class. when maya tries smiling at work, she finds her job less frustrating and even begins to enjoy it some days. the idea that jeff shared with maya is most likely the:

Marian recently made the decision to try to re-wallpaper her own kitchen—which was a mistake given her personality! to compound the mistake, she selected a complex wallpaper pattern that included flowers and trees. each time she put one strip of paper on the wall, she became increasingly upset if there was not a perfect match from the pattern of one strip to the next. if one flower was off by as much as one-tenth of an inch, she would tear down the strip, remove the excess paste, and try again with the next strip. over eight hours after she started this job, she has only succeeded at putting up six strips of wallpaper, which covered about 10 percent of the room in which she was working. marian may suffer from personality disorder.