Social Studies
Social Studies, 13.11.2019 00:31, logan5713

If you choose to apologize in a negative message, you should group of answer choices a) phrase the apology in a conditional manner ("if i have offended anyone "). b) imply that not all of the blame lies with you or your company. c) be sincere and make it a true apology. d) always demonstrate sincerity, but never accept blame.

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