According to the research by peter weill, a firm that boosts investments in infrastructure is typical of those firms with a focus on (1) and a firm that boosts investments in transaction systems is typical of those firms with a focus on (2)

Agility and cost

Explanation:

Agility and cost are the two key points of typical firms. Change is a must for the organization these days. Although all changes require adjustment not from the organization but from all of the employees who wanted to change the workplaces. They must interfere  into the personal resource bank and cognitive and physical energy to learn new and informational skills, change their behavior and even think and feel differently. There is a global platform that delivers key functions supply chain, human resources. The value generated through many programs.

answer; standardization;

answer; all over the above; //everybody