After returning home from a trade show, mr. stephenson, the president of a manufacturing company, called a meeting of his production department. he indicated that the company would soon be implementing a new policy of which focuses on worker performance and urges employees to strive for zero defects.

After returning home from a trade show, Mr. Stephenson, the president of a manufacturing company, called a meeting of his production department. He indicated that the company would soon be implementing a new policy of quality assurance, which focuses on worker performance and urges employees to strive for zero defects.

Explanation:

A policy of quality assurance includes the methods, actions, and the plan required to guarantee preservation and improvement of quality. It involves actions coming from both inside and outside the institution, planning of courses, staff development, and the gathering and implementation of feedback from candidates and employers.