The behavioral perspective - considers how people and nonhumans function biologically suggests that observable, measurable behavior should be the focus of study - suggests that all individuals naturally strive to grow, develop, and be in control of their lives and behavior - argues that behavior is motivated by inner forces and conflicts about which we have little awareness - focuses on how people think, understand, and know about the world

suggests that observable, measurable behavior should be the focus of study.

Explanation:

The behavioral perspective focuses on observable and measurable behavior, to explain the way people and animals are influenced by their environment. Behaviorism studies how environmental agents, the stimuli, modifies observable behavior, known as the response. Classical conditioning and operant conditioning are believed to be the two principal ways people learn from their environment.

answer; i believe the correct answer is customer,manufacturer, service provider,general public ; quality is primarily the responsibility of all all employees in the organization.