Social Studies, 22.08.2019 22:30, toricepeda82

Since al's auto parts had trouble with its windshield wiper manufacturer in the past, it is requesting a guarantee from the company before it will place another order. which of the service quality dimensions is being addressed in this scenario?
a) ethnics
b) assurance
c) tangibles
d) responsiveness
e) empathy

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Since al's auto parts had trouble with its windshield wiper manufacturer in the past, it is requesti...