Krystal's boss in the accounting department initially rejected her proposal for a new budgeting process. so krystal spoke to and received support from the heads of two other departments that would benefit from the proposed budgeting process. she also found support from several co-workers in the accounting department because they believed the new budgeting process would be simpler and fairer. when krystal's boss realized that several key people supported the new budgeting system, he agreed to test it in a pilot project. what form of influence is krystal mainly using here?
a. silent authority
b. coalition formation
c. assertiveness
d. impression management
e. ingratiation

The correct answer would be option B, Coalition Formation.

Explanation:

Coalition formation is simply the actions exerted by the group of people which put influence or pressure over someone or some decision.

So in this example, Krystal proposed a budgeting process to her boss which he rejected, but Krystal thinks that her proposal was simpler and fairer, so she presented the proposal to the heads of other departments who could get benefit from her new budgeting process proposal. They liked her proposal very much. Also some co workers liked her simple and fair budgeting process proposal. So here a group of people arose which was in favor of the new proposed process. When her boss came to know about it, he agreed to test her proposal in a pilot project. So this act of likeness by the key personnel of the company influence the behavior of the boss. Key personnel here act as the coalition. So Krystal used the Coalition formation of influence here.

answer; /// the only one thats make little sense is (c) fair credit billing act;

answer; ///relational devaluation;