Consumers cannot hold, touch, or see an la galaxy soccer game before the purchase decision (the decision to purchase a ticket). the fact that the consumers cannot hold, touch or see what they are purchasing before they commit to the purchase exemplifies the of services

I believe the answer is: Intangibility of services

Intangibility of services could only be eliminated after the transaction between costumers and the sellers are complete. |t is disadvantageous for the sellers to eliminate it before the transaction because the customers could automatically backed out after consuming the services.

debating and finalizing the detail of the policy

can you explain it better