An important part of cross-cultural communication is

Active listening

Active interest involves making a conscious effort to hear what is being said by showing interest in the topic discussed. It entails providing the speaker with feedback, such as the asking of relevant questions; so the speaker knows the message is being understood.

abolish

do away with

unanimous

in complete agreement

secede

separate; break free

inauguration

starting a new position with a formal ceremony.

cooperationist

people who wanted the north to cooperate with the south

surrender

to give up

volunteer

perform a service for free

draft

involuntary service in military

retreat

withdraw; move away from enemy

advisor

expert who gives advice

explanation:

there are no options provided but you can choose among the following gender-neutral pronouns: zir, hir, eir, vis, tem, eir.

in the normal course of maintaining a pronoun-antecedent agreement, we could have used the words his or her but since we are also required to use gender-neutral language, we need to replace it with its equivalent gender-neutral pronoun.