What is the first step in problem solving?
a. gather information
c. identify the problem
b. select a solution
d. examine pros and cons

The first step in problem solving is of course, identifying the problem. How could you solve the problem if there is no problem in the first place? When one gets to identify the problem, the next step is gathering of information to know more about the problem. One needs to get to know and examine the pros – the benefits – and con – the flaws – of the problem well. After doing all the needed data gathering and possibly, experimentation, when can start looking for the possible solutions of the problem.