In regard to clients and patients, practioners have a(n) healthy relationship which requires them to act primarily in the best interests of those they serve.
Explanation:
Health practioners learn communication strategies that allow them to better connect with users of health systems, provide patients with clear information to give them the opportunity to make important and informed decisions throughout the disease process, facilitating to feel them more involved in it and in many cases minimizing the suffering that comes with having a pathology.
When a person goes to the health consultations, they need a solution to certain needs that have arisen related to their well-being. Faced with this situation and in the first place, it requires clear and truthful information from practioners, in this way, the patient can responsibly assume his/her situation and the care to which him/her must submit. In a healthy relationship between practioners and patients, it is important to evaluate the information the patient gives and the appropriate measures in each case, making them more individualized recommendations. The factors that determine the satisfaction of this healthy relationship by patients are: accessibility, responsiveness and understanding, patients manifest a series of needs that, in order to be satisfied, must be previously understood and valued. In this healthy relationship, patients especially value that practioners listen to them and establish affective and assertive communication with them in a language understandable by both parties. These factors are intangible variables, since they are the individual or group behaviors, aptitudes and attitudes that decisively contribute both to the conformation of the patient's perceptions and their satisfaction, and to the value that the health center acquires for them: behavior and motivation of the staff, beliefs, norms and ways of thinking of the organization.
