Could someone explain question 1 to me?

To determine the number of deer in a forest a forest ranger tags 280 and releases them back

One of every 20 customers reports poor customer service on your company’s customer satisfaction survey. you have just created a new process that should cut the number of poor customer service complaints in half. what percentage of customers would you expect to report poor service after this process is implemented? 1.) 5% 2.) 10% 3.) 2% 4.) 2.5%

Which of these side lengths could form a triangle a) 2 cm , 2 cm , 4 cm b) 3 cm , 5 cm , 10 cm c) 3 cm , 4 cm , 5 cm d) 4 cm , 8 cm , 15 cm