Amotorboat maintained a constant speed of 18 miles per hour relative to the water and going 35 miles upstream and then return. the total time for the trip was 4.0 hours. use this information to find the speed of the current

One of every 20 customers reports poor customer service on your company’s customer satisfaction survey. you have just created a new process that should cut the number of poor customer service complaints in half. what percentage of customers would you expect to report poor service after this process is implemented? 1.) 5% 2.) 10% 3.) 2% 4.) 2.5%