If anyone can help me i’ll give you 20 points, just for you to help me with 1 , a , b , and c :)

Can someone factor this fully? my friend and i have two different answers and i would like to know if either of them is right. you in advance. a^2 - b^2 + 25 + 10a

Percent increase and decrease. original number: 45 new number: 18

At the beginning of a call to the cable company, a message tells customers, "after you finish talking to our customer service representative, you will be asked to take a five-question survey about the level of service you recieved. it would be appreciated if you could stay on the line to answer the survey questions." what type of sampling is the cable company using?