Mathematics, 27.07.2021 01:00, katherineweightman

Suppose phone calls to a certain call center occur according to a Poisson distribution, and the average rate throughout the process equals 4 calls per 15 minutes. Measured in minutes, the time T(10) until the next 10 phone calls occur is Gamma (more specifically, Erlang) with what shape and rate parameters? α= 10 λ= 4/15

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