This is confusing to me

Awater holding tank measures 105 m long, 50 m wide, and 8 m deep. traces of mercury have been found in the tank, with a concen- tration of 60 mg/l. what is the total mass of mercury in the tank? answer in units of kg.

One of every 20 customers reports poor customer service on your company’s customer satisfaction survey. you have just created a new process that should cut the number of poor customer service complaints in half. what percentage of customers would you expect to report poor service after this process is implemented? 1.) 5% 2.) 10% 3.) 2% 4.) 2.5%

How many quarts of a 50% solution of acid must be added to 20 quarts of a 20% solution of acid in order to get a 40% solution of acid?