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Mathematics, 12.03.2021 17:20, bridgette143375
Could anyone elaborate on how they determined whether this is a one-tailed, two-tailed, or upper-tailed test? Could you also explain how to determine which section of the graph on a bell curve that gets shaded in?
A company’s call center advertises that they resolve 80% of its customer calls by using automated voice options. A customer who has called in many times and rarely had issues resolved through the automated options believes that 80% is an overstatement. A significance test was done, and a test statistic was calculated. Assume the conditions for inference were met.
H0: p = 0.80
Ha: p < 0.80
p = The true proportion of all customer calls that are resolved by using automated options
Calculate the P-value, given that the resulting test statistic was z = –1.389.
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Answers: 3
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Could anyone elaborate on how they determined whether this is a one-tailed, two-tailed, or upper-tai...
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